Clear Health Alliance Provider Home


Welcome, providers!

Resources that help health care professionals do what they do best – care for our members.

At Clear Health Alliance (CHA), we value you as a provider in our network. That's why we’ve redesigned the provider site to make it more useful for you and easier to use.

Looking for the secure portal?

For services provided before the rollout of the new Statewide Medicaid Managed Care program, please visit the previous CHA provider portal.

For services provided after the new Medicaid plan rollout, please visit the Availity portal.

Don't have an Availity account? Register for free now!

Need help with Availity? Learn more

Provider News

Resources to support your diverse patient panel

Are you looking for innovative ways to improve your patients' health care experiences? Simply Healthcare Plans, Inc. and Clear Health Alliance have an online learning site called My Diverse Patients that offers insight on how to communicate with your diverse patient population. By completing the What Matters Most - Improving the Patient Experience course, you can obtain a Continuing Medical Education (CME) credit.

Housing Assistance Pilot Program for Statewide Medicaid Managed Care Managed Medical Assistance members

Simply Healthcare Plans (Simply) and Clear Health Alliance (CHA) are a part of the SMMC Housing Assistance Pilot Program. This program provides additional behavioral health services and supportive housing assistance services to eligible enrollees with severe mental illness (SMI) or substance abuse disorders (SUD). The program will specifically support enrollees who are homeless or at risk of homelessness due to their condition.

Healthy Behaviors Rewards Program information

In accordance with the Florida Statute 409.973(3), as of October 1, 2014, all Medicaid managed care (MMC) plans must establish and maintain programs to encourage healthy behaviors. At a minimum, the MMC plans are expected to implement medically approved programs for smoking cessation, weight loss, and alcohol or substance use recovery. Simply Healthcare Plans, Inc. and Clear Health Alliance have developed three additional programs for asthma, maternity and well-child visits.

Vaccines for Children Program

The Florida Vaccines for Children (VFC) Program provides vaccines to children 0 to 18 years of age who meet program eligibility at no cost to the parent or guardian.

Availity access

The Availity Portal offers health care professionals free access to real-time information and instant responses in a consistent format regardless of the payer.

At Availity you can:

Request authorizations.
Submit claims.
Confirm eligibility.

Don't have an Availity account?  Register free now!

Availity is your one-stop to complete your transactions

Featured Resources

Pharmacist looking at prescription bottle

Pharmacy information

Search for up-to-date drug information, including hundreds of brand-name and generic medications.

Excited Mom showing off baby’s ultrasound

Maternal Child Program

We offer a proactive case management program for expectant mothers and their newborns. The My Advocate® program provides pregnant women proactive outreach and education through interactive voice response (IVR), text or smartphone application.

Patient talking with counselor

Behavioral health provider

We work collaboratively with hospitals, group practices and independent behavioral health care providers, community and government agencies, human service districts and other resources to successfully meet the needs of members with mental health, substance use, and intellectual and developmental disabilities.

Provider tools & resources

Interested in becoming a provider in the Clear Health Alliance network?

We look forward to working with you to provide quality service for our members.