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COVID-19 information from Clear Health Alliance

Clear Health Alliance is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners. Our clinical team is actively monitoring external queries and reports from the Centers for Disease Control and Prevention (CDC) to help us determine what action is necessary on our part.

COVID-19 Updates

Florida SHOTS: Reminder Tool, Training Schedule and 2D Barcode Scanning (November 4, 2020)

Important Notice: Influenza and Pneumonia Vaccines (November 2, 2020)

Important notice: immunization and well-child visits

AHCA COVID-19 Updates

Telehealth Tip Sheet

COVID-19 information from Simply Healthcare Plans, Inc. and Clear Health Alliance (August 13, 2020)

Prior Authorization Reinstatement July 17, 2020

COVID-19 state of emergency: hospital transfer requirements (July 14, 2020)

National Center for Immunization and Respiratory Diseases (NCIRD) communications resource roundup (June 29, 2020)

COVID-19 laboratory testing guidance

ICD-10-CM Official Coding and Reporting Guidelines April 1, 2020 through September 30, 2020

Department of Health and Human Services announces additional distributions from the Provider Relief Fund to eligible Medicaid and Children’s Health Insurance Program providers (June 12, 2020)

Florida Department of Health Free Mask Request (COVID-19)

Telemedicine Guidance for Well-Child Visits

Telehealth Guidance for Behavioral Health

Listen now! Webinar recording available from Simply Healthcare Plans, Inc. for network providers on SBA loans and other federal relief programs in response to COVID-19

Telemedicine guidance for early intervention services

Federal resources available for health care providers and employers in the federal CARES Act

Simply Healthcare Plans, Inc. and Clear Health Alliance — Medicaid claims payment exceptions process (COVID-19)

Prior Authorizations and Limits on Services

CDC COVID-19 Coding Guidelines

Coronavirus Diagnosis Codes and Laboratory Testing

The Agency for Health Care Administration (Agency) is committed to ensuring that Medicaid recipients diagnosed with the 2019 novel coronavirus (COVID-19) receive all the care needed to address their symptoms. The purpose of this alert is to provide guidance related to claims coding and laboratory testing.

To help address providers' questions, we have developed the following FAQ list

Get the answers to these questions and more in our Talking Points PDF.


The latest updates regarding prior authorization requirements will be posted.

Provider tools & resources

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We look forward to working with you to provide quality service for our members.