COVID-19 information from Clear Health Alliance

Clear Health Alliance is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners. Our clinical team is actively monitoring external queries and reports from the Centers for Disease Control and Prevention (CDC) to help us determine what action is necessary on our part.

COVID-19 Updates

COVID-19 Vaccines

Update to prior authorization requirements for hospital transfers

Simply and CHA are reinstating prior authorization requirements for the following services that were previously waived in response to COVID-19.

Resources for people living with HIV

HRSA COVID-19 Coverage Assistance Fund

COVID 19 vaccine equity and partnering with community based organizations

Anthem's Chief Health Officer, Dr. Shantanu Agrawal, and Dr. Reed Tuckson, Co-founder of the Black Coalition Against COVID discuss COVID vaccine equity and how partnerships, along with caring and compassion, help keep people healthy and save lives.

COVID-19 Update: Hospital Transfer Requirements (August 9, 2021)

COVID-19 flexibilities: ending provisional provider enrollment (July 19, 2021)

Governor Ron DeSantis Announces Four COVID-19 Federally Supported Vaccination Sites (February 24, 2021)

COVID-19 Vaccine Survey

We want to hear from you! Please take a moment to fill out this quick survey that tells us more about your practice as it relates to registration and administration of the COVID-19 vaccine.

Immunization and Well-Child Visits

AHCA COVID-19 Updates

Telehealth Guidance

Prior Authorization Reinstatement July 17, 2020

COVID-19 state of emergency: hospital transfer requirements (July 14, 2020)

COVID-19 laboratory testing guidance

ICD-10-CM Official Coding and Reporting Guidelines April 1, 2020 through September 30, 2020

Department of Health and Human Services announces additional distributions from the Provider Relief Fund to eligible Medicaid and Children’s Health Insurance Program providers (June 12, 2020)

Florida Department of Health Free Mask Request (COVID-19)

Listen now! Webinar recording available from Simply Healthcare Plans, Inc. for network providers on SBA loans and other federal relief programs in response to COVID-19

Federal resources available for health care providers and employers in the federal CARES Act

Simply Healthcare Plans, Inc. and Clear Health Alliance — Medicaid claims payment exceptions process (COVID-19)

Prior Authorizations and Limits on Services

CDC COVID-19 Coding Guidelines

Coronavirus Diagnosis Codes and Laboratory Testing

The Agency for Health Care Administration (Agency) is committed to ensuring that Medicaid recipients diagnosed with the 2019 novel coronavirus (COVID-19) receive all the care needed to address their symptoms. The purpose of this alert is to provide guidance related to claims coding and laboratory testing.

To help address providers' questions, we have developed the following FAQ list

Get the answers to these questions and more in our Talking Points PDF.


The latest updates regarding prior authorization requirements will be posted.

Provider tools & resources

Interested in becoming a provider in the Clear Health Alliance network?

We look forward to working with you to provide quality service for our members.