Clear Health Alliance Provider Home


Welcome, providers!

Resources that help health care professionals do what they do best – care for our members.

At Clear Health Alliance (CHA), we value you as a provider in our network. That's why we’ve redesigned the provider site to make it more useful for you and easier to use.

COVID-19 Information from Clear Health Alliance

Clear Health Alliance is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners.

Looking for the secure portal?

Please visit the Availity portal.

Don't have an Availity account?  Register for free now!

Need help with Availity? Learn more

Provider News

LabCorp Reminder

LabCorp is our exclusive independent laboratory provider. Using an in-network laboratory helps patients maximize their lab benefits and minimize their out-of-pocket expenses.

Tropical Storm Nicole Updates and Waivers

For more information related to Tropical Storm relief efforts, updates, and waivers, refer to the document(s) linked below

Hurricane Ian - Authorization Waivers and Pharmacy Updates

Due to Hurricane Ian, the Governor of Florida has issued a state of emergency for all counties under Executive Order 22-291. For more information on prior authorizations and pharmacy updates, refer to the bulletin(s) listed below.

Promoting Maternal Health

Across Florida, many women in the maternal population are not seeking the proper prenatal and post-partum care they need. We need your help to extend education on the importance of maternal care to your patients and provide them with the information they need to access our available benefits.

Mail Order Pharmacy Reminder

The IngenioRx home delivery pharmacy provides all CHA members the opportunity to have prescriptions delivered to their home, free of charge. Please read this bulletin for more information.

Availity access

The Availity Portal offers health care professionals free access to real-time information and instant responses in a consistent format regardless of the payer.

At Availity you can:

Request authorizations.
Submit claims.
Confirm eligibility.

Don't have an Availity account?  Register free now!

Availity is your one-stop to complete your transactions

Receive email from Clear Health Alliance

Clear Health Alliance is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.

Featured Resources

Pharmacist looking at prescription bottle

Pharmacy information

Search for up-to-date drug information, including hundreds of brand-name and generic medications.

Excited Mom showing off baby’s ultrasound

Maternal Child Program

When it comes to our pregnant members, we are committed to keeping both mom and baby healthy. We encourage all our moms-to-be to take part in the Taking Care of Baby and Me® program, a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns.

Patient talking with counselor

Behavioral health provider

We work collaboratively with hospitals, group practices and independent behavioral health care providers, community and government agencies, human service districts and other resources to successfully meet the needs of members with mental health, substance use, and intellectual and developmental disabilities.

Provider tools & resources

Interested in becoming a provider in the Clear Health Alliance network?

We look forward to working with you to provide quality service for our members.