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Provider News
LabCorp Reminder
LabCorp is our exclusive independent laboratory provider. Using an in-network laboratory helps patients maximize their lab benefits and minimize their out-of-pocket expenses.
Tropical Storm Nicole Updates and Waivers
For more information related to Tropical Storm relief efforts, updates, and waivers, refer to the document(s) linked below
Hurricane Ian - Authorization Waivers and Pharmacy Updates
Due to Hurricane Ian, the Governor of Florida has issued a state of emergency for all counties under Executive Order 22-291. For more information on prior authorizations and pharmacy updates, refer to the bulletin(s) listed below.
- Hurricane Ian - Authorization Waivers and Pharmacy Updates
- Medicaid Provisional Enrollment and Claims Payment Exceptions Process
- Post Hurricane Ian - Medicaid Flexibilities Update
Promoting Maternal Health
Across Florida, many women in the maternal population are not seeking the proper prenatal and post-partum care they need. We need your help to extend education on the importance of maternal care to your patients and provide them with the information they need to access our available benefits.
Mail Order Pharmacy Reminder
The IngenioRx home delivery pharmacy provides all CHA members the opportunity to have prescriptions delivered to their home, free of charge. Please read this bulletin for more information.
Availity access
The Availity Portal offers health care professionals free access to real-time information and instant responses in a consistent format regardless of the payer.
At Availity you can:
Request authorizations.
Submit claims.
Confirm eligibility.
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Receive email from Clear Health Alliance
Clear Health Alliance is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.
Featured Resources
Pharmacy information
Search for up-to-date drug information, including hundreds of brand-name and generic medications.
Maternal Child Program
When it comes to our pregnant members, we are committed to keeping both mom and baby healthy. We encourage all our moms-to-be to take part in the Taking Care of Baby and Me® program, a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns.
Behavioral health provider
We work collaboratively with hospitals, group practices and independent behavioral health care providers, community and government agencies, human service districts and other resources to successfully meet the needs of members with mental health, substance use, and intellectual and developmental disabilities.