Clear Health Alliance Provider Home


Welcome, providers!

Resources that help health care professionals do what they do best – care for our members.

At Clear Health Alliance (CHA), we value you as a provider in our network. That's why we’ve redesigned the provider site to make it more useful for you and easier to use.

COVID-19 Information from Clear Health Alliance

Clear Health Alliance is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners.

Looking for the secure portal?

For services provided before the rollout of the new Statewide Medicaid Managed Care program, please visit the previous CHA provider portal.

For services provided after the new Medicaid plan rollout, please visit the Availity portal.

Don't have an Availity account?  Register for free now!

Need help with Availity? Learn more

Provider News

Hurricane Isaias Information

Due to Hurricane Isaias, the Governor of Florida has issued a state of emergency. At this time, Simply and CHA will be operating during normal business hours, and our call centers will remain open.

We are here to work closely with you to ensure our members continue to receive the same quality of care during this time. We are committed to assisting our providers and members in resolving any issues related to Hurricane Isaias.

Doula Services Provider Bulletin Update

The provider manual provides key information regarding enhanced benefits. These expanded services are additional benefits not included in Florida’s MMA core benefits. Clear Health Alliance has updated the enhanced benefits service and coverage/limitations description for doula services.

HealthCrowd Text Messaging

Simply Healthcare Plans, Inc. (Simply) and Clear Health Alliance (CHA) are working with HealthCrowd* to reach out to members using text messaging. These messages will provide reminders when chronic condition services and preventive services are due. The messages will also provide education about self-management.

Hospice claims notice

Notice to Hospice providers advising of claims processing errors that have been identified and are resulting in nonpayment of hospice room and board claims.

Resources to support your diverse patient panel

Are you looking for innovative ways to improve your patients' health care experiences? Simply Healthcare Plans, Inc. and Clear Health Alliance have an online learning site called My Diverse Patients that offers insight on how to communicate with your diverse patient population. By completing the What Matters Most - Improving the Patient Experience course, you can obtain a Continuing Medical Education (CME) credit.

Vaccines for Children Program

The Florida Vaccines for Children (VFC) Program provides vaccines to children 0 to 18 years of age who meet program eligibility at no cost to the parent or guardian.

Availity access

The Availity Portal offers health care professionals free access to real-time information and instant responses in a consistent format regardless of the payer.

At Availity you can:

Request authorizations.
Submit claims.
Confirm eligibility.

Don't have an Availity account?  Register free now!

Availity is your one-stop to complete your transactions

Featured Resources

Pharmacist looking at prescription bottle

Pharmacy information

Search for up-to-date drug information, including hundreds of brand-name and generic medications.

Excited Mom showing off baby’s ultrasound

Maternal Child Program

We offer a proactive case management program for expectant mothers and their newborns. The My Advocate® program provides pregnant women proactive outreach and education through interactive voice response (IVR), text or smartphone application.

Patient talking with counselor

Behavioral health provider

We work collaboratively with hospitals, group practices and independent behavioral health care providers, community and government agencies, human service districts and other resources to successfully meet the needs of members with mental health, substance use, and intellectual and developmental disabilities.

Provider tools & resources

Interested in becoming a provider in the Clear Health Alliance network?

We look forward to working with you to provide quality service for our members.