For services provided before the rollout of the new Statewide Medicaid Managed Care program, please visit the previous CHA provider portal.
For services provided after the new Medicaid plan rollout, please visit the Availity portal.
Don't have an Availity account? Register for free now!
Need help with Availity? Learn more
Due to Hurricane Isaias, the Governor of Florida has issued a state of emergency. At this time, Simply and CHA will be operating during normal business hours, and our call centers will remain open.
We are here to work closely with you to ensure our members continue to receive the same quality of care during this time. We are committed to assisting our providers and members in resolving any issues related to Hurricane Isaias.
The provider manual provides key information regarding enhanced benefits. These expanded services are additional benefits not included in Florida’s MMA core benefits. Clear Health Alliance has updated the enhanced benefits service and coverage/limitations description for doula services.
Simply Healthcare Plans, Inc. (Simply) and Clear Health Alliance (CHA) are working with HealthCrowd* to reach out to members using text messaging. These messages will provide reminders when chronic condition services and preventive services are due. The messages will also provide education about self-management.
Notice to Hospice providers advising of claims processing errors that have been identified and are resulting in nonpayment of hospice room and board claims.
Are you looking for innovative ways to improve your patients' health care experiences? Simply Healthcare Plans, Inc. and Clear Health Alliance have an online learning site called My Diverse Patients that offers insight on how to communicate with your diverse patient population. By completing the What Matters Most - Improving the Patient Experience course, you can obtain a Continuing Medical Education (CME) credit.
The Availity Portal offers health care professionals free access to real-time information and instant responses in a consistent format regardless of the payer.
Don't have an Availity account? Register free now!
Search for up-to-date drug information, including hundreds of brand-name and generic medications.
We offer a proactive case management program for expectant mothers and their newborns. The My Advocate® program provides pregnant women proactive outreach and education through interactive voice response (IVR), text or smartphone application.
We work collaboratively with hospitals, group practices and independent behavioral health care providers, community and government agencies, human service districts and other resources to successfully meet the needs of members with mental health, substance use, and intellectual and developmental disabilities.